At Alan Paine, our commitment to quality extends beyond the craftsmanship of our knitwear, shooting clothing, and timeless apparel. It encompasses every aspect of your experience, including the careful and reliable delivery of your carefully chosen pieces to your doorstep. We understand that when you invest in garments built to last through seasons, you expect a service that reflects the same values of reliability and consideration.

Our delivery philosophy is simple: to provide clear, dependable options that get your enduring classics to you securely and efficiently, no matter where you are in the world.

Our Shipping Process

Once your order is placed, our team begins preparing your items with the same attention to detail that goes into their creation. All orders are processed within 1-2 business days. Following dispatch, you will receive a confirmation email with tracking information, allowing you to follow your parcel’s journey.

Shipping Options & Timelines

We offer two primary shipping methods to suit your needs, ensuring our global community of classicists can receive their Alan Paine pieces with convenience.

  • Standard Shipping (DHL / FedEx)
    A reliable and tracked service for those who wish to receive their items promptly.
    Cost: $12.95
    Delivery Time: 10-15 business days after dispatch.
  • Free Shipping (EMS)
    A complimentary service for orders over $50. This economical option ensures your parcel arrives safely, albeit with a slightly longer transit time.
    Cost: Free on orders over $50.
    Delivery Time: 15-25 business days after dispatch.

Delivery Destinations

We are proud to serve a global clientele who share our appreciation for timeless style. We ship worldwide, with the exception of a select few remote regions and areas within Asia where logistical constraints currently prevent us from offering our standard service. At checkout, our system will automatically confirm if we can deliver to your location.

After Your Parcel Arrives

Your satisfaction is paramount. Should your Alan Paine garment not meet your expectations for any reason, we offer a straightforward returns policy. You may return items in their original, unworn condition within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return.

A Note on Timeliness & Craftsmanship

Just as our garments are not the product of rushed, disposable fashion, our shipping timelines reflect a reality of considered, global logistics. We partner with reputable carriers like DHL, FedEx, and EMS to ensure your parcel is handled with care, mirroring the respect we have for the natural fibers and enduring construction within. The slight wait is a small testament to the journey of a product made to be cherished, not merely consumed.

Alan Paine Fashion Store
1931 West Deane Street, Fayetteville, US 72703
For any delivery inquiries, please contact: [email protected]

Thank you for choosing Alan Paine. We are honoured to deliver a piece of our heritage to you.